“AMPM have been working with Datasharp Central Limited for more than eight years. During that time we have found the staff to be professional at all times, and when called upon have gone the extra mile to make sure our mission critical support team have the services needed to meet the service level agreements we have in place with our clients.
In April this year we invested into a new UNIFY Contact Centre from Datasharp, and it is fair to say the new UNIFY system has changed the way we work. The reporting available from the system has allowed our support team to be managed more closely. This in turn has improved our efficiency and our clients experience when calling into the team.
With this in mind I have no hesitation in recommending Datasharp for Call Centre and Contact Centre applications.”